Aq123 Privacy Policy — How Your Information Is Kept Safe

1 Introduction

Aq123 (aq123.win) places the highest importance on your privacy. This Privacy Policy explains what information aq123 collects about you, why it is collected, how it is stored, and the circumstances under which it may be shared with third parties. Our goal is to earn your trust through complete transparency.

By using aq123's website, mobile app, or any of our digital services, you are considered to have accepted this Privacy Policy. If you have any objection to any part of this policy, please discontinue use of our services and contact our support team.

2 What Information Is Collected

Aq123 may collect the following types of information to operate its services effectively:

3 How Information Is Collected

Aq123 collects your information through several methods. Each method is described in detail below:

• Registration Process: When you open a new account on aq123, you directly provide information such as your name, email address, and mobile number. This is the most direct method of data collection.
• KYC Verification: During account verification, you upload a photo of your ID and a selfie. This information is used solely for identity verification purposes.
• Automatic Collection: Your browser, device, IP address, cookies, and similar data are collected automatically while you use the website.
• Transaction Records: Details of every deposit and withdrawal are securely stored in our system.
• Support Contact: When you speak with our support team or use live chat, those conversations are also stored for security purposes.

4 How Your Information Is Used

Aq123 uses your collected information only for legitimate and necessary purposes. We never misuse your data. Your information may be used for the following purposes:

• Account Management: To create, verify, and keep your account secure.
• Transaction Processing: To process deposits and withdrawals accurately.
• Customer Support: To resolve your issues quickly and effectively.
• Security & Fraud Prevention: To detect suspicious activity and keep the platform secure.
• Compliance With Legal Obligations: To meet regulatory compliance requirements.
• Service Improvement: For analytical purposes to improve the user experience.
• Promotions & Offers: To send you relevant bonuses and offers based on your preferences (you can opt out at any time).

5 Data Sharing Policy

Aq123 does not share your information with third parties as a matter of policy. However, certain information may need to be shared in the limited circumstances described below:

• Payment Processor: Limited information is shared with the relevant payment provider to process Mobile Banking, Nagad, or Rocket transactions.
• Legal Authorities: Information may be disclosed to courts or regulatory authorities as required under Bangladeshi law.
• Technology Partners: Encrypted data may be shared with secure cloud servers or technology service providers to operate the service.
• Anti-Fraud Authority: Anonymized data may be cross-checked against international gaming fraud databases.

In each of the above cases, only the minimum necessary information is shared. aq123 has strict data privacy agreements in place with all third-party partners.

6 Cookie Policy

Aq123 uses cookies to improve your browsing experience. Cookies are small text files stored in your browser that help the site recognize you.

• Essential Cookies: Strictly necessary for login sessions and site security. Disabling this will prevent the site from functioning correctly.
• Functional Cookies: Used to remember your preferences such as language, theme, and similar settings.
• Analytical Cookies: Used to identify which pages are visited most often. No personal information is stored.
• Marketing Cookies: Used to show relevant promotions. You can disable this at any time through your browser settings.

7 Data Protection Measures

Aq123 uses internationally recognized security technologies to protect your information. The key elements of our security framework are outlined below:

• SSL/TLS Encryption: All data sent to and received from aq123.win is protected by 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — it is kept exclusively in a one-way hashed format.
• Two-Factor Authentication (2FA): Two-factor authentication (2FA) is available for additional account security.
• Regular Security Audits: Our systems are regularly audited by independent third-party security experts.
• Data Center Security: Servers are housed in secure data centers where unauthorized access is strictly prohibited.
• Staff Training: Every aq123 staff member is trained in privacy and data protection, and is bound by a strict confidentiality agreement.

8 Your Rights

As an aq123 member, you have the following rights over your own information:

• Right to Access: You can contact support to request details about what information aq123 holds on your account.
• Right to Rectification: You may submit a request to correct any inaccurate information we hold about you.
• Right to Erasure: After account closure, you may request deletion of all data beyond what is required by legal obligations.
• Right to Opt Out of Marketing Communications: You can unsubscribe from promotional emails or SMS at any time.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.

To exercise these rights [email protected] Please reach out to us at the address provided.

9 Data Retention Period

Aq123 retains your information for a defined period, depending on the type of data and applicable legal requirements.

• Account Information: For the duration of the active account and up to 5 years after closure.
• Transaction Records: Up to 7 years in accordance with financial regulatory requirements.
• Support Conversations: 2 years after the issue is resolved.
• Technical Logs: Retained for a maximum of 1 year for security purposes.

10 Protection of Minors

Aq123's services are intended solely for individuals aged 18 and above. We do not knowingly collect information from minors. If we become aware that an account has been created by someone under 18, that account will be closed immediately and any collected data will be deleted.

If a parent or guardian believes their child has created an account on aq123, please contact us immediately at [email protected]-to get in touch.

11 Policy Updates

Aq123 may update this Privacy Policy as needed. For significant changes, you will be notified in advance via email or through the platform. Continued use of aq123 after any changes will be considered acceptance of the updated policy.